Things to Know: How to Activate / Deactivate 'Do Not Disturb Service'{DND Service}

Frustrated from the Unwanted Calls and SMS and dont know how to Activate the Do Not Disturb Services in India, then we will tell you how to do it.The Indian Telecom Industry has 1000 millions of subscribers, that allow the consumers to communicate with their loved ones by calling or messaging. At the same time, the telemarketing companies make indiscreet calls to consumers to sell their products and flood their inbox with promotional messages, which can be annoying at most times. To tackle this problem, the Telecom Regulatory Authority of India (TRAI) has come up with a unique solution called DO NOT DISTURB (DND) registry.

What is DND?

To stop receiving unwanted telemarketing calls and messages, you can register with your service provider’s Do No Disturb registry. The service provider will in turn register your number at the National Do Not Call (NDNC) registry within 45 days.

The NDNC Registry is a database having the list of all telephone numbers of the subscribers who do not want to receive commercial calls or SMS. Telemarketers have to verify the calling number list in the NDNC registry before making a call. So rest assured, the telemarketers will not trouble you else they will be fined for calling you.

To Block Fully

Send SMS START 0 to 1909 or Call at 1909

To Block partially by category

  1. Send SMS START 1 to 1909 to block Advertisement regarding Banking – Insurance – Financial Products – Credit Cards
  2. Send SMS START 2 to 1909 to block Advertisement regarding Real Estate
  3. Send SMS START 3 to 1909 to block Advertisement regarding Education
  4. Send SMS START 4 to 1909 to block Advertisement regarding Health
  5. Send SMS START 5 to 1909 to block Advertisement regarding Consumer Goods & Automobiles
  6. Send SMS START 6 to 1909 to block Advertisement regarding Communication – Broadcasting – Entertainment – IT
  7. Send SMS START 7 to 1909 to block Advertisement regarding Tourism

How to Deactivate ‘Do Not Disturb Service’ in India ?

You may also de-Register the DND service to get / receive the marketing calls and SMS in the future. To do so,

Send SMS STOP to 1909. or
you can also call 1909 to cancel the service.

Please note the following points with DND Activation:

  1. Calls and messages to 1909 is toll free, and you need not to spend anything.
  2. DND (NCPR) will not block your bank SMS alerts, bank communications, online bookings, third party personal calling, and etc., hence dont worry
  3. It takes minimum 7 days to process your request by the authorities to stop the unwanted SMS / Calls / messages.
  4. Someone must wait three months between each DND request

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